You can change appearance preferences, YouTube and Vimeo videos, and site analytics separately. These choices start on; you can turn them off at any time.
If your browser sends Global Privacy Control (GPC), analytics and optional videos remain off. La CLAve and the enabled chat integration work independently of these choices.
What this site stores
This summary describes the site's current features and how you can control browser storage.
Site features, storage, and privacy choices
Feature
What it uses
Your control
Essential
tmh.privacy.v2 remembers your privacy choices. Sign-in and request-protection cookies are used when accessing Manager.
Essential features stay on. You can clear site data in your browser.
Optional appearance
tmh.appearance.v1 remembers the color theme and light or dark mode.
Turn off appearance preferences to stop saving them and remove the stored record.
Optional videos
YouTube and Vimeo may use their own cookies or storage when videos load. The Take My Hand-hosted La CLAve experience is site content.
Turn off optional external content to prevent YouTube and Vimeo videos from loading.
Optional analytics
Configured provider: Google Analytics. It may use provider cookies or storage to measure anonymous public visits. Google Analytics uses _ga and _ga_*; Google consent settings keep advertising storage denied.
Turn off analytics to stop loading it and remove Google Analytics cookies readable by this page. Other providers may need their own data-removal controls.
LiveChat
The LiveChat integration may use provider cookies or storage. Availability depends on the provider.
When enabled for this site, chat loads independently of optional switches and GPC.
The inspector shows cookies and local and session storage readable by this page. Some values are hidden for security. It cannot read HttpOnly cookies or other providers' storage. The list is generated in your browser and is not sent to the server.
Last updated September 23, 2026
This policy explains the cookies and browser storage used by TakeMyHand™, the choices available to every visitor, and privacy rights that may apply to California residents.
Your choice
Turn off optional choices keeps appearance storage, optional video content, and site analytics off. Essential storage remembers that choice. LiveChat remains active on public pages. You can change the optional choices at any time.
What this site stores
Cookies are small values a website asks a browser to store. This site also uses local storage, a browser feature that can remember a choice without sending that value with every page request.
Essential
tmh.privacy.v2 stores whether you allowed appearance preferences, optional external content, or site analytics, plus the preference version and update date. It remains until you change the choice or clear site data. A valid former tmh.privacy.v1 choice is migrated; an earlier essential-only choice remains an analytics opt-out.
Optional appearance
tmh.appearance.v1 stores the selected color theme and light or dark mode unless you turn off appearance storage. Turning off optional choices removes it. The controls still work for the current page after an opt-out.
Optional external content
Approved YouTube and Vimeo frames connect by default unless you turn off optional external content, turn off all optional choices, or send Global Privacy Control. Those services may use their own cookies or browser storage. The La CLAve experience is Take My Hand content and loads from assets.takemyhand.co when you open its page.
Optional site analytics
Google Analytics loads by default for anonymous visitors on normal public pages outside the Development environment unless you turn off site analytics, turn off all optional choices, or send Global Privacy Control. It can set _ga to distinguish visitors and _ga_<container-id> to retain session state. Google documents a default lifetime of up to two years for both, refreshed when used. Opting out removes readable copies for this site.
Always-on LiveChat
The LiveChat widget loads on normal public pages regardless of these optional choices or Global Privacy Control. Its provider says it may use lc_cid to remember a visitor and lc_cst to secure chat sessions, with a stated lifetime of up to two years. It may use other browser storage to run the chat. Provider storage on another domain and secure HttpOnly values are not visible in this site’s storage list.
Advertising storage, ad-user-data, ad-personalization, Google Signals, and ad-personalization signals remain disabled. The site does not load Google Tag Manager. Manager sign-in and administrative forms can use security cookies necessary for authentication and request protection. Secure HttpOnly cookie values cannot be read or displayed by a web page.
See what is on your device
Select Open cookie settings and view stored data, then choose Show stored data. The list is created in your browser and shows the current name, readable value, purpose, and retention for TakeMyHand storage and readable Google Analytics cookies. Unclassified or security-sensitive values are hidden. The list is not sent to TakeMyHand.
If you clear this site’s cookies and storage in your browser, the privacy banner will appear again. Browser privacy controls can also block or delete storage.
Analytics and external services
Unless you opt out, Google Analytics may receive page URLs and titles, referrer information, browser and device details, approximate location derived from network information, interaction events, and identifiers used to measure visits. TakeMyHand configures property G-56L3ZVQE6R without Google Signals or advertising personalization. Google handles information under its own privacy terms. Data already received by Google is subject to the property’s retention settings and applicable request rights.
YouTube and Vimeo connect unless you opt out of optional external content. La CLAve connects to Take My Hand’s assets subdomain when you open its page. A connection can send the destination your IP address, browser and device information, the site origin, and interaction data needed to deliver the content. YouTube and Vimeo practices and retention are controlled by their policies.
LiveChat connects from normal public pages even when you turn off the listed optional choices. The chat provider may receive connection details needed to provide the widget and any information you choose to send in a chat. Its cookies and other storage support visitor recognition and secure chat sessions. LiveChat’s legal and privacy information describes the provider’s practices.
Service
When it loads
More information
Google Analytics
By default for an anonymous visitor on a normal public page outside Development, unless the visitor opts out
Following an ordinary link to another website leaves TakeMyHand and is governed by that destination’s privacy practices.
California privacy rights
California law may provide rights depending on your relationship with the organization and whether the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act, applies to the information and organization involved. These rights can include the right to:
know the categories and specific pieces of personal information collected, used, disclosed, sold, or shared;
request deletion or correction, subject to legal exceptions;
opt out of the sale or sharing of personal information for cross-context behavioral advertising;
limit certain uses and disclosures of sensitive personal information; and
receive equal service and pricing when exercising privacy rights.
TakeMyHand does not configure this public site to sell personal information or use it for cross-context behavioral advertising. Everyone can turn off the listed optional choices. When a browser sends a Global Privacy Control signal, site analytics and optional video content remain off; LiveChat remains available.
To ask a privacy question or submit a request, email [email protected] or write to RUHS–Behavioral Health, TakeMyHand Live Peer Chat, 2085 Rustin Avenue, Riverside, CA 92503. Describe the request and how we can contact you. Do not include sensitive information in the first message. We may need to verify a request and may deny or limit it when the law permits.
Policy changes
We may update this policy when the site, service providers, or legal requirements change. The date at the top identifies the latest revision.
Cookie and browser-storage settings
Choose which optional features this browser may use.
Your browser sent a Global Privacy Control signal. Site analytics and optional video content remain off. The LiveChat integration is enabled on public pages independently of these choices and may use provider cookies or browser storage. Availability depends on the provider.
On by default. Stores your selected theme and light or dark mode in this browser. The controls still work for the current page when this is off.
On by default. Allows approved YouTube and Vimeo embeds. Those providers may use their own cookies or browser storage. La CLAve is Take My Hand content. This choice does not control the site's chat integration.
Enabled by default for anonymous visits outside Development when configured. Turn this off to prevent analytics integrations. Advertising storage and personalized advertising remain disabled in Google consent settings. Configured provider: Google Analytics.
The LiveChat integration is enabled on public pages independently of these choices and may use provider cookies or browser storage. Availability depends on the provider.
Data stored in this browser
You can inspect the names and readable content placed on this origin. Security-sensitive or unclassified values are hidden, and secure HttpOnly cookies cannot be read by a web page.
No readable cookies or browser-storage values are currently present.
Readable first-party browser data for this site
Storage
Name
Current value
Purpose
Retention
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